Frequently Asked Questions

Welcome to our Assessment FAQ section. Here you’ll find answers to common questions about accessing and completing your tests. If you need additional help, please don’t hesitate to contact our support team.

How do I access a test after receiving an invitation? ▼

Once you receive the invitation email, click on the provided link. This will direct you to the assessment overview page. To start a specific test, simply click on the corresponding test to start that test.

Important: You will first be shown an example before the real test starts.
What should I do if I encounter an error during the test? ▼

If you experience any errors, first try these common troubleshooting steps:

  • 404 Error (Not Found): The requested page or resource is not available.
  • 500 Error (Internal Server Error): An unexpected server issue has occurred.
  • Network Error: Issues with your internet connection.
  • Page Not Loading: Refresh the page or try accessing it from another browser.
  • Cookies/Cache Issues: Clear your browser cookies and cache.

If these steps don’t resolve the issue, contact us at assessments@tradinginterview.com.

What if I lose my internet connection during a test? ▼

Maintaining a stable internet connection during the test is crucial. If you experience connectivity issues:

  • Stay calm and try to reconnect
  • The system will attempt to save your progress
  • Contact your recruiter as soon as possible
How can I view my test results? ▼

After completing your assessment, the company you’re testing for will be notified of your finished results. To maintain confidentiality, only the designated recipient within the company will have access to your results. The Trading Interview team cannot provide results but can confirm the completion of your test(s).

Will my personal data be shared with any company? ▼

Yes, your assessment data may be shared with the company you are applying to. However, we maintain strict data protection standards and never sell your information to third parties. This sharing is limited to legitimate recruitment purposes only.