Frequently Asked Questions
Here you’ll find answers to common questions about accessing and completing your tests. For technical problems, contact us at assessments@tradinginterview.com. To restart a test or get more time, contact your recruiter.
Before You Start
Click the link in your invitation email. It opens your assessment overview, which lists all your tests. Click a test to open its instructions. You can take the tests in any order.
Use a desktop or laptop computer with an up-to-date version of Google Chrome, Mozilla Firefox, Safari or Microsoft Edge. The Supported Browsers page lists the minimum versions.
We cannot guarantee that every test works on phones or tablets.
Your deadline is shown on your assessment overview. Once it has passed, you can no longer start your tests.
If extra time is available for your assessment, the overview shows a “Need more time?” link. You can use it once, and only before you start your first test. Otherwise, contact your recruiter.
Each test’s instructions say what you may use, for example whether a calculator or pen and paper is allowed. Complete the tests on your own, without help from anyone else and without AI tools.
During a Test
Each test has its own time limit, which is shown in its instructions. Once a test has started, the timer keeps running and cannot be paused, so only start a test when you have time to finish it in one go.
Don’t reload the page, close the tab or use the Back button while a test is running. A test that has started can’t be reopened, so you would have to ask your recruiter to restart it.
Make sure your connection is stable before you start. If it drops during a test:
- Keep the test page open: don’t reload it or close the tab
- Reconnect as soon as you can and carry on. The timer keeps running while you are offline.
- Afterwards, check your assessment overview. If the test isn’t shown as completed, contact your recruiter.
Yes. To keep conditions fair for every candidate, we record some activity during a test, such as switching to another tab or window and copying or pasting. Our Privacy Policy explains what we record and how we use it.
Troubleshooting
If a page doesn’t load or a button doesn’t respond before you start a test, try these steps:
- Reload the page and try again.
- Disable ad blockers and privacy extensions (see the next question).
- Try another supported browser.
- Clear your browser’s cookies and cache. You’ll then need to open the link in your invitation email again.
If a test has already started, don’t reload the page or switch browsers. Contact us at assessments@tradinginterview.com and describe what you see; a screenshot helps.
Yes. Certain browser extensions—especially ad blockers, privacy tools, and script blockers—can interfere with loading the test, starting the real assessment after practice questions, or displaying pop-ups required by the system.
If you experience long loading times, buttons not responding, or the test restarting unexpectedly, try the following:
- Disable ad blockers or privacy extensions (e.g., uBlock Origin, Ghostery, DuckDuckGo Privacy, NoScript)
- Set the extension to “no filtering” or “allowlist” the assessment site
- Open the test in an incognito/private window with extensions disabled
- Try another browser if extensions cannot be disabled
Make these changes before you start a test, then reload the page. If issues continue, contact us at assessments@tradinginterview.com.
After the Test
Results are not shown to candidates. They go to the company you’re applying to, which will contact you about the next steps. Your assessment overview shows which tests you have completed.
To maintain confidentiality, only the designated recipient within the company has access to your results. The Trading Interview team cannot provide results but can confirm the completion of your test(s).
No. Once you have completed a test, it can’t be taken again.
Yes, your assessment data may be shared with the company you are applying to. However, we maintain strict data protection standards and never sell your information to third parties. This sharing is limited to legitimate recruitment purposes only.
Read our Privacy Policy for details.